Shipping

After our team received your payment, kindly allow 2-3 working days for us to get ready for the shipment. We will be using third party courier service (such as PosLaju / J&T or etc) to deliver your orders.

Upon shipped your order, our team will notify you through email along with the tracking number. After shipment, depending on your location, you will receive your order for:

• West Malaysia: 2 - 3 working days
• East Malaysia: 3 - 5 working days

Apart from that, if you prefer self collection just let us know. Our team will notify you once the order is ready to be collected. Kindly make an appointment with our team for your pick-up date and time through the email.

Self Collection Point: Subang Jaya USJ / Desa Melawati, Kuala Lumpur.

If you require to receive your order urgently, do email us at info@haptive.co and we are ready to assist and arrange everything accordingly.